FAQ's
Q. Are the beginner courses for complete beginners with no previous experience in nails or beauty? Yes this is the perfect class for you, everyone on the class are in similar situations and at the same level as you. We will start from the basics and go through everything with you.
Q. Is there an age limit /minimum age on classes? There is no limit to what age the classes are for and we do have very mixed age groups on most classes. We do however have a minimum age of 16 for all classes except our teen class (introduction to nails for 13-15 yr olds). Unfortunately for insurance purposes we cannot take any under 16's for any of the other courses.
Q. Can I train with Young Nails if I have not trained with Young Nails before?
Yes! You are all welcome to train with us even if you have not started with us. Refresher courses are the perfect way to try out our products.
Q. Where do you deliver to?
We deliver to all of the Republic of Ireland. We offer next day deliver nationwide.
Q. What are the delivery costs?
€6.15 for delivery.
Q. Are classes certified?
All our classes are certified with Young Nails.
Q. When do you run your classes?
We run our classes every month, once a month. Check out the training section to book.
Q. Do you receive kits with your courses?
All our beginner courses come with a full professional kit and most other class fees are redeemable against products in our store.
Q. Returns & Exchanges
Exchanges: If we have sent you the incorrect item or it is faulty please
get in contact with us to request a replacement within 7 days of delivery. A
replacement will be sent once item is returned to us in original packaging.
Give us a call or email and we will walk you through the process. *Please
note goods will be returned at your expense. Refunds If you ordered an
item by mistake and haven't opened or used it you can return it to us and
we will refund the invoice value of the goods, provided you make contact or
return within 7 days of delivery. Please note returned items must be
complete, undamaged and in original packaging. If an item is faulty and you
want a refund then please make contact and arrange for your item to get
back to us within 7 days of delivery and once we receive the item we will
refund the invoice value of the goods. Goods returned after the 7 days as
‘unwanted’ or ‘incorrectly ordered’ will be accepted at the discretion of
Young Nails Ireland. *Please note goods will be returned at your expense.